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Operations

New restaurant equipment and back-of-the-house technology
Operations

4 Potbelly franchisees add to their development commitments

 By Lisa Jennings on Mar. 05, 2024

The deals are the latest in an ongoing franchisee acceleration program as as the sandwich chain pushes to reach 2,000 units, with 85% franchised.

Operations

Central Park Boathouse restaurant reopens, with Legends Hospitality running the show

 By Patricia Cobe on Mar. 05, 2024

The landmark restaurant in NYC’s Central Park, closed for two years, has been refreshed with a modern continental menu and an elegant interior to match.

Operations

GoTo Foods' 4-year path to overnight transformation

By Lisa Jennings on Mar. 01, 2024

The company formerly known as Focus Brands is now GoTo Foods and a "platform business." What does that really mean for franchisees of Cinnabon, McAlister's Deli, Carvel, Jamba, Schlotzsky's, Auntie Anne's and Moe's Southwest Grill?

Operations

Here’s when a restaurant operator should expense a meal

By Jonathan Deutsch, Ph.D. on Mar. 01, 2024

Advice Guy: RB’s operations expert says it’s OK to write off research meals. But expensing date night is a no-no.

Operations

Sweetgreen's robotic makelines show 10% sales lift

By Lisa Jennings on Mar. 01, 2024

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

Operations

Food halls: A fad still figuring it out

By Lisa Jennings and Nancy Kruse on Mar. 01, 2024

Nancy and Lisa debate the up and downsides of these multi-concept outlets that are a leading cause of Choice Paralysis.

Operations

6 restaurants win America's Classics Awards from James Beard Foundation

By Patricia Cobe on Feb. 29, 2024

The locally owned independent restaurants are recognized for quality food, timeless appeal and their ability to reflect the character of their communities.

Operations

Chipotle doubles down on Cultivate Next

By Lisa Jennings on Feb. 28, 2024

To celebrate the venture fund's two-year anniversary, the fast-casual chain commits another $50 million to bring the investment pool to $100 million.

Operations

Applebee's and IHOP eye co-branded locations in the U.S.

By Joe Guszkowski on Feb. 28, 2024

Dual locations have generated strong returns overseas and could provide a spark to the chains’ domestic development.

Operations

Watch out casual-dining chains, Cava is coming for your guests

By Lisa Jennings on Feb. 27, 2024

The Mediterranean fast casual is planning to enhance restaurant ambiance to make locations more inviting for dine-in. Also steak is coming to the menu.

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