Operations

New restaurant equipment and back-of-the-house technology

What Starbucks has tried and scrapped over the years

By Restaurant Business Staff on Oct. 18, 2022

Restaurant Rewind: The coffee giant has explored a wide array of secondary businesses, only to refocus on its core operation.

Operations

Off-premise sales have settled. That should impact your plans

Oct. 17, 2022

Technomic's Take: Takeout and delivery sales have slowed as in-restaurant sales have returned. Operators should adjust accordingly.

Operations

Deciding how much of a price hike customers will tolerate is nothing new

By Restaurant Business Staff on Oct. 11, 2022

Restaurant Rewind: Determining when patrons will balk at an increase is older than forks. Here are some of those past telling instances.

Premium

Operations

Restaurants may finally be ready for dynamic pricing

By Joe Guszkowski on Oct. 06, 2022

As more operations digitize, instant updates to menu prices are becoming possible for the first time. That could help restaurants ease inflation and drive traffic. But will customers be on board?

Operations

Labor strikes disrupt multiple Sysco operations

By Peter Romeo on Oct. 04, 2022

Drivers have walked off the job in Boston and central New York, and Arizona workers are honoring picket lines.

Operations

Restaurant chains say they're recovering quickly from Hurricane Ian

By Peter Romeo on Oct. 04, 2022

Power outages and transportation difficulties are mentioned as the lingering effects of the storm that struck Florida and the Carolinas.

Operations

What's the best way to cancel a guest's reservation?

By Jonathan Deutsch, Ph.D. on Sep. 30, 2022

If a restaurant needs to cancel reservations due to inadequate staffing or other reasons, doing so without a personal touch can create additional problems, Advice Guy says.

Operations