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Operations

New restaurant equipment and back-of-the-house technology
Operations

Chipotle is losing guests to McDonald’s. Will the burrito chain discount to bring them back?

 By Lisa Jennings on Oct. 28, 2022

It’s a conversation that came up during the Great Recession, said Chipotle CFO Jack Hartung.

Operations

Restaurants' business week is shrinking as pandemic effects linger, study finds

 By Peter Romeo on Oct. 27, 2022

The average U.S. restaurant is open 6.4 fewer hours a week because of the inability to find workers, according to a study from Datassential.

Operations

As inflation soars, restaurants work to cut back on food waste

By Reyna Estrada on Oct. 27, 2022

Rising costs and demands for greener operations has more companies looking at cutting out waste. And there are more potential solutions than ever.

Operations

Sweetgreen opens first digital-only pickup location

By Lisa Jennings on Oct. 27, 2022

This unit in Washington, D.C., has no dine-in seating and no front makeline.

Operations

Wingstop earnings get a boost from lower chicken costs

By Lisa Jennings on Oct. 26, 2022

Domestic same-store sales were up 6.9%, mostly on increased transactions, and the fast-casual chain sees room for growth with new sandwiches and expansion of delivery.

Operations

Why the automat has inspired so many modern copycats

By Restaurant Business Staff on Oct. 25, 2022

Restaurant Rewind: The lemon meringue pie helped, but it really was an early flash of price-cutting technology.

Operations

Additional service fees risk turning off customers, and employees

By Lori Rakoczy on Oct. 21, 2022

Technomic's Take: Operators have been adding new fees to bills to offset various costs. But there are risks in doing so.

Operations

Van Leeuwen chain to pay NYC $33K for refusing to take cash

By Peter Romeo on Oct. 21, 2022

The city banned no-cash businesses in 2020. The ice cream chain plans to install "reverse ATMs" that load cash amounts onto cards.

Operations

What opportunities Denny's sees in its new venture, Keke's Breakfast Cafe

By Peter Romeo on Oct. 20, 2022

Concept President David Schmidt speaks with Restaurant Business about his plans. But first, maybe a cheese steak omelet?

Operations

Take a look at Jack in the Box’s new prototype

By Jonathan Maze on Oct. 19, 2022

The burger chain unveiled a takeout-only prototype in Oklahoma. The company believes it could be key to its growth plans. Here's a look at the details.

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