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Chick-fil-A

Financing

Chick-fil-A is opening a new delivery-focused prototype

The fast-growing chicken chain is testing delivery and catering restaurants in Nashville and Louisville, Ky., this month.

Financing

Three examples of franchising done right

Focus on operator profitability has helped chains such as Domino’s, Popeyes and Chick-fil-A thrive, says RB’s The Bottom Line.

Big chains and indies alike continue to feed communities in the storm’s wake, even if their own restaurants are under water.

In RB's podcast, "A Deeper Dive," Technomic’s Robert Byrne talks about customer perception at chains such as Chipotle, Chick-fil-A and Starbucks.

Operators take advantage of the shoulder season to refresh the food and drink lineup.

Operators seek to boost visits and drive check averages by adding complexity to consumer rewards.

This week's head-spinning restaurant moments included a suggestion in court that the "b" in IHOb stood for "bad news for Applebee's." That's just one of the long-shot gambles that came to light as oddsmakers considered the likelihood of restaurants charging into sports betting and who'll win the chain vs. independent bout.

A cattle rustling by one of Chick-fil-A's competitors was just one instance of operators pushing the traditional boundaries of the restaurant business this week.

It appears the summer heat might be getting to restaurant marketing departments. Here’s a sampling of some of the wildest gimmicks from concepts around the country.

Also on this week’s episode of “A Deeper Dive,” RB revisits some times when executives got their brands into trouble.