Dunkin' Donuts

Dunkin' Brands names Jeff Miller as executive chef and vice president of product innovation

Jun. 25, 2014

Chef Jeff Miller has spent 11 years at Dunkin’ Brands, working under Frankenthaler, the first of what proved to be a parade of fine-dining chefs to enter chain R&D kitchens. Miller will now oversee a 22-person culinary team at the franchisor.

Restaurateurs' advice to the new president

Nov. 09, 2016

A group of restaurant-chain CEOs offered their advice to the next chief executive as the race moved into the home stretch.

Financing

Tax reform has restaurants confident heading into 2018

By Jonathan Maze on Jan. 10, 2018

But companies at the ICR Conference reveal the industry’s conflicting challenges regarding sales.

Dunkin' Brands announces commitment to 100% sustainable palm oil

Sep. 16, 2014

Every doughnut shop would be able by 2016 to cite the mill that provided its palm oil, and, by 2017, the plantations that supplied the mill. The traceability would allay consumers’ fears that the oil originated from what was formerly rain forest.

Which restaurant franchises are the best bets?

By Peter Romeo on Jan. 18, 2017

A new ranking finds plenty of familiar names toward the top of the list.

Operations

Afternoons emerge as the new restaurant battleground

By Peter Romeo on Feb. 08, 2018

Several big players are talking about the stretch between lunch and dinner as an opportunity akin to what breakfast afforded a few years ago.

Jollibee becomes a Dunkin’ Donuts franchisee

By Peter Romeo on Jan. 07, 2015

The Philippine company says it will open more than 1,400 stores in China.

Operations

5 famous failed diversifications

By Peter Romeo on Mar. 13, 2017

Chipotle's discontinuation of ShopHouse is the latest instance of a secondary concept looking good on paper but not living up to expectations. Here are a few other spectacular examples.

Workforce

Restaurants are struggling to find people

By Jonathan Maze on Feb. 09, 2018

Higher wages are putting pressure on chains to grow sales in a tough environment.

Dunkin’ Brands’ president of global marketing and innovation to retire

By Kelsey Squire on Apr. 23, 2015

John Costello, a driving force behind Dunkin’ Donuts and Baskin-Robbins’ marketing campaigns, will transition to a strategy role before retiring in 2016.

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