Leadership
For Peter Cancro, doing good is the secret to fueling Jersey Mike’s growth
The sandwich shop CEO, who has owned the company since he was 17, led his chain to soaring sales by taking care of franchisees, workers and communities, earning a Restaurant Leader of the Year nomination.
Workforce
Tipping finds new life as a fast-food labor remedy
Reality Check: More quick-service restaurants are providing ways for guests to tip employees. Heck, even unions are suddenly for it.