Financing
McDonald's franchisees may take their complaints to the FTC
Operators, saying they're being "held hostage" by customer survey standards and new ownership requirements, have hired an attorney and may influence franchise regulations. The company says it just wants to run good restaurants.
Operations
Which restaurant brand really invented the drive-thru? Here are some clues.
Restaurant Rewind: It's a mystery with no fewer than five claimants to the title of innovator.