Popeyes

The Week in Franchising, March 13, 2012

A roundup of developments affecting franchisees and franchisors.

Consumer Trends

Customers' most-craved chicken

See which 10 chains are winning with chicken that consumers say they can't get anywhere else.

After the dismissal of a pregnant manager who was robbed at gunpoint flared on social media into an unflattering controversy for the chain, Cheryl Bachelder used the same medium in an attempt to right the alleged wrong.

Shrimp stars in many chain LTOs.

New products have played a key role in Popeyes Louisiana Kitchen’s turnaround. Here’s how one of the newest made it to the Delta-inspired chain’s menu.

Top franchise companies are driving growth, finds researcher Technomic's Top 400 Franchise Report. The 200 largest franchisees grew sales 8.2 percent in 2014, 2.5 times the rate of the Top 500 chains. Unit growth among these companies, too, was three times higher than their franchisors.

Not the least of this week's dizzying moments was the quick recast of the new overtime-pay rules into a giant question mark.

As much as Aziz Hashim loves franchising, the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s.

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

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