Red Robin

Some responses have been extreme—and controversial.

Terry Humfeld, vice president, told ID Access that with the industry facing a shortage of inbound truck drivers, it is incumbent upon distributors to develop...

Operators are attracting patrons by crafting one-of-a-kind milkshakes, some with flavors that go way beyond vanilla, chocolate and even salted caramel. Customers are ordering milkshakes as snacks, desserts or beverages to complement a meal—all of which boost the check.