Workforce

Best practices for improving recruitment, retention and training

What the State of the Union signals for restaurants

By Peter Romeo on Jan. 31, 2018

President Trump's address Tuesday night touched on several issues with particular relevance to restaurants. Here's a review of those points.

Houlihan's franchisee pays $5M to resolve tip-pooling, overtime charges

By Peter Romeo on Apr. 13, 2018

The consent agreement settles a three-year action brought by the Department of Labor.

Learning to assess people

By Patricia Cobe on May 04, 2015

“The biggest mistakes I’ve made are people mistakes,” Brolick told Dawn Sweeney, president and CEO of the National Restaurant Association in front of a packed audience at the Restaurant Leadership Conference.

5 nontraditional benefits that give operators an edge

By Alaina Lancaster on Oct. 18, 2016

A competitive labor climate can be a scorcher for restaurants. With employees fleeing to greener pastures in higher-wage cities or better hours, any perk can help.

Attract and grow talent with career ladders

By Alaina Lancaster on Aug. 28, 2017

Check out four operators that are sketching out professional pathways for employees.

New York eyes different sort of scheduling rules

By Peter Romeo on Dec. 01, 2017

Proposed new rules would entitle employees to four hours of pay if they have to call for schedule changes.

Restaurants add 31,100 jobs in January

By Jonathan Maze on Feb. 02, 2018

The economy added 200,000 jobs and wage growth improved.

Is Uber competing with restaurants for workers?

By Jonathan Maze on Apr. 19, 2018

In a tight labor market, the gig economy is adding a new wrinkle to the industry’s labor challenges.

Hiring millennials

By Sara Rush Wirth on Apr. 16, 2015

Millennials aren’t afraid to talk to anyone in an organization; they’re driven to achieve; they embrace tech to ease processes.

How to beat language barriers

By Alaina Lancaster on Dec. 15, 2016

Language barriers pose roadblocks to that success. Here are some training and techniques to improve communication can create opportunity as well.

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