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Burgers

Operations

Freddy’s Frozen Custard is trying to find ways to get faster

 By Heather Lalley on Oct. 14, 2021

The fast-casual chain said it plans to expand a test of deploying workers with tablets to its drive-thrus to take orders and payments as it looks to move cars through the line more quickly.

Marketing

Wendy’s is guaranteeing the quality of its new fries

 By Jonathan Maze on Oct. 13, 2021

The burger chain, which recently reformulated its french fries, will now replace the fries if they don’t arrive “hot and crispy.”

Financing

BurgerFi has big plans for a small-scale Anthony’s Coal Fired concept

By Heather Lalley on Oct. 12, 2021

Executives from the better burger brand, which announced a deal to purchase the casual-dining chain for $161.3 million this week, said they intend to turn a pared-down, fast-casual Anthony’s prototype into a growth vehicle.

Operations

Shake Shack updates its drive-thru plans

By Heather Lalley on Oct. 08, 2021

The fast-casual burger chain said it will open its first drive-thru in Maple Grove, Minn., instead of Orlando, as originally planned. Shake Shack said it intends to have 10 drive-thrus by the end of 2022.

Food

Culver’s will serve a giant cheese curd burger

By Patricia Cobe on Oct. 07, 2021

An April Fool’s joke turned into a one-day limited-time offer due to popular demand.

Leadership

BurgerFi’s chief legal officer resigns

By Heather Lalley on Oct. 05, 2021

Ross Goldstein had been with the fast-casual burger chain for nine years. He receives 7,500 shares of BurgerFi stock as part of his exit package.

Food

McDonald’s tests McPlant in the U.K.

By Jonathan Maze on Sep. 10, 2021

The burger giant is testing its Beyond Meat plant-based burger across the pond and plans to take it throughout the market next year.

Financing

Burger King shifts its focus to operations

By Jonathan Maze on Sep. 10, 2021

The burger chain, known for its innovative marketing, wants to focus more on operational execution to make up ground with its competitors.

Food

Restaurants riff on burgers, chicken, fries and other menu favorites

By Patricia Cobe on Aug. 24, 2021

Taco Bell pumps up the flavor of Nacho Fries; chicken rules the roost at Panda Express, Pollo Campero and Metro Diner; B. Good and Guy Fieri launch new burgers; and there’s no stopping the pumpkin spice blitz.

Financing

Jack in the Box is getting, and keeping, more customers

By Jonathan Maze on Aug. 05, 2021

The chain’s sales accelerated last quarter, including positive traffic, behind an influx of new customers and Popcorn Chicken.

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