Continue to Site >>>

delivery

Technology

Tech roundup: Here come the delivery robots

 By Joe Guszkowski on Apr. 05, 2021

Autonomous couriers are making inroads lately. Plus, Brooklyn Dumpling Shop expands, Woflow raises $3.5 million and more.

Financing

Restaurants are keeping their takeout sales, for now

 By Jonathan Maze on Apr. 02, 2021

Chains say that takeout sales have increased even as more people go into their locations to eat, a phenomenon operators find promising, says RB’s The Bottom Line.

Technology

C3 is putting ghost kitchens in apartment buildings

By Joe Guszkowski on Mar. 31, 2021

The deal with Akara Living continues the company's strategy of housing delivery-focused kitchens in underused real estate.

Technology

Grubhub sued for charging commissions on informational phone calls

By Joe Guszkowski on Mar. 25, 2021

A class-action suit alleges the delivery provider charges restaurants for all calls longer than 45 seconds regardless of whether the caller orders anything.

Technology

DoorDash tops app downloads, but fast food gains ground

By Joe Guszkowski on Mar. 24, 2021

McDonald’s, Chick-fil-A and Starbucks all moved up as overall downloads grew by 20%, reflecting the massive adoption of food apps during the pandemic.

Operations

March Madness, stimulus checks combine for huge delivery weekend

By Joe Guszkowski on Mar. 23, 2021

Marco’s Pizza and Grubhub and others saw record numbers as Americans spent freely on food while watching college basketball.

Financing

Why chains may not keep all their delivery sales after the pandemic

By Jonathan Maze on Mar. 19, 2021

Higher consumer prices could drive more business away once the customer is no longer captive, says RB’s The Bottom Line.

Technology

Shake Shack speeds up its app-based delivery rollout

By Heather Lalley on Mar. 17, 2021

Shake Shack is now offering delivery nationwide via its app, in partnership with Uber Eats, as it tries to entice customers to use the chain's channels.

Technology

The pandemic swept restaurants into the digital age

By Joe Guszkowski on Mar. 16, 2021

Many operators had to come online to survive, marking the dawn of a new, omnichannel era for the industry, with more digital orders, delivery and curbside service.

Technology

Breakfast delivery took off amid pandemic, but it could be fleeting

By Joe Guszkowski on Mar. 15, 2021

The a.m. daypart gained share in 2020 as people’s routines changed and more restaurants added the service.

  • Page 43