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human resources

Workforce

3 reasons it’s so hard to staff restaurants in 2017

 By Alaina Lancaster on Nov. 16, 2017

And how restaurants are convincing staff to stick around against all odds.

Workforce

Training millennials

 By Sara Rush Wirth on May 18, 2015

Getting millennial recruits up to snuff means re-evaluating longstanding procedures, such as handbooks and classroom learning, in order to jive with the tendencies and preferences of this always-questioning, tech-dependent demographic.

Workforce

How restaurateurs are helping staff afford to live in expensive cities

By Alaina Lancaster on Jul. 20, 2017

Here’s how operators are helping workers get by—and securing a labor force—in areas where the cost of living is increasing.

Workforce

Where are all the restaurant workers going?

By Alaina Lancaster on Dec. 09, 2017

Several forces are stacking up, creating taller and taller hurdles for hiring managers.

Chipotle loses $7.7M sexual harassment suit

By Peter Romeo on Oct. 03, 2016

A jury decided a 16-year-old employee had been repeatedly abused by two managers in 2013.

Workforce

3 unexpected consequences of scheduling legislation

By Alaina Lancaster on Aug. 09, 2017

Two years after San Francisco became the first of a growing list of jurisdictions to limit restaurant scheduling, the industry is contending with some unexpected side effects.

Workforce

Attempt to stop wage hike fails in Minneapolis

By Peter Romeo on Dec. 12, 2017

A last-ditch effort to block a wage hike in Minneapolis was thwarted by a judge on Monday, putting the market on track for a $15 hourly minimum for small employers by 2024.

Workforce

Rapid-fire hiring

By Alaina Lancaster on Nov. 14, 2016

Don’t blink—a competitive market means hiring managers have to jump on solid candidates.

Workforce

4 key employee types

By Alaina Lancaster on Aug. 22, 2017

They’re dynamic and elusive, they’re transforming the workplace, and they might be harder to get than ever. Here, four key employee types—and how to win them over.

Operations

Tip pooling proposal runs into trouble

By Peter Romeo on Dec. 14, 2017

A procedure change suggests the measure is meeting considerable public resistance.

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