human resources

Marketing

This week’s 4 head-spinning moments: Stats that stun

A flurry of new research shows how consumer issues are challenging the industry—and Chipotle in particular.

Workforce

Hiring millennials

Millennials aren’t afraid to talk to anyone in an organization; they’re driven to achieve; they embrace tech to ease processes.

Operators are using the assessments for more than just the hiring process.

Advice Guy breaks down the many philosophies on doling out tips.

The parent of Chili's and Maggiano's has made the biggest commitment to date to participate in a new industrywide development program.

Major chains delivered some surprises in their meetings this week with Wall Street representatives. Here’s a roundup.

Here's how to create incentives that do the heavy lifting of recruiting.

Operators share the new or enhanced restaurant roles that are on their wish lists.

Restaurants with at least 15 employees would be required to provide annual training and inform the staff of policies and investigation processes.

The goal is a flatter, more responsive structure, the company says.

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