marketing

3 things chains can learn from independents

The operators of independent restaurants enjoy a latitude and authority their counterparts on the chain side couldn’t imagine exercising. But maybe they should.

Simple sake

Riingo, chef Marcus Samuelsson's new trendy American/Japanese spot in NYC, is on a mission—to make sake more accessible to the masses.

Restaurants' new buzz phrase for capturing consumers is one-to-one marketing--using data captured often without the customer's awareness to personalize a pitch. That snooping and profiling doesn't sit well with some patrons, including our Token Millennial.

Americans love tacos, burritos, and nachos. Now Mexican menus are digging deeper to offer fresher, authentic fare.

To jumpstart the R&D process, Native Grill tapped staff to launch ‘Final Cut: Native,’ a competition to shape its first sandwich LTO in a few years.

Foodservice suppliers provide a look at products designed to make an operator’s job easier.

Sly moves helped restaurants get their marketing messages across in innovative ways—and avert serious crime.

All distributors say they want to help their operator customers grow their business, but few actually have strategies in place to make it happen. Creating programs that could drive restaurant traffic takes marketing, which can be expensive, and expertise, which historically distributors haven’t had.

See how TGI Fridays grew its Facebook and Twitter audience by more than 100%.

Say hello to your next customer base. There are approximately 17.5 million students enrolled in some sort of higher learning institution, according to 2005 census data. And by the time they graduate they will have been spoiled rotten.

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