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technology

Financing

SpotOn gets $300M in new funding and buys Appetize

 By Jonathan Maze on Sep. 13, 2021

The Series E funding round will give the payments company a $3.15 billion valuation while the acquisition will expand its reach.

Technology

What technologies do restaurateurs want? Not necessarily what they plan to buy.

 By Peter Romeo on Sep. 10, 2021

A Restaurant Business survey found that wish lists are shaped in no small part by costs, including ongoing usage fees. But whatever the financial burden, throughput and efficiency trump other considerations.

Technology

Why the ghost kitchen of the future could be vertical

By Joe Guszkowski on Sep. 10, 2021

As the industry evolves, some providers are shifting to a more fully integrated model. The strategy presents both benefits and challenges.

Operations

Restaurants’ future is here in new fast-food prototypes

By Jonathan Maze and Heather Lalley on Sep. 10, 2021

More than two dozen quick-service and fast-casual chains have introduced new prototypes over the past 15 months. Here’s a look at the trends behind them.

Technology

Delivery services sue NYC over its permanent delivery fee cap

By Jonathan Maze on Sep. 09, 2021

DoorDash, Uber Eats and Grubhub called the cap unconstitutional and that it bears no relationship with a public-health emergency.

Food

Regulators want input on labeling lab-grown meats

By Peter Romeo on Sep. 02, 2021

The USDA is soliciting public input on what sort of information should be provided to consumers. The news comes as a well-known American chef is poised to add the proteins to her menu.

Technology

Ghost Kitchen Brands opens 1st U.S. location, in a Walmart

By Joe Guszkowski on Sep. 01, 2021

The Canadian company's outlet in Rochester, N.Y., offers 25 brands including Quiznos, Dickey's and Red Bull.

Consumer Trends

How restaurants are connecting with the hybrid workplace

By Patricia Cobe on Sep. 01, 2021

It’s taking some retooling to feed post-pandemic workers who are no longer in the office every day, but Fooda created a solution.

Technology

Data-driven food lockers increase labor efficiency and fuel brand growth

Sponsored content from our partner Apex Order Pickup Solutions on Sep. 01, 2021

The most advanced locker solutions also capture new data from multiple employee and customer touchpoints to offer new operational insights across a brand’s portfolio as well as a closer look at the last step of their customer’s digital journey.

Technology

How OpenTable responded to the delta surge

By Joe Guszkowski on Sep. 01, 2021

The reservations company added a host of new features after hearing from restaurants that they needed help enforcing vaccine policies.

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