Casual Dining

Food, service and ambiance are all key to a restaurant's success. But sometimes it's the intangible elements that can make or break a place. Senior Editor Pat Cobe looks at what it means for a restaurant to have "soul"—and why it matters.

Chef-owner Tory Miller knew from experience that about 25 percent of people prefer to order vegetairan, so he reworked a seasonal veggie paella.

By employing creative and time-tested social media techniques, these brands have fans buzzing.