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Fast Casual

Operations

Panera Bread increases Unlimited Sip Club price

 By Lisa Jennings on Mar. 18, 2024

The subscription drinks program that was $11.99 per month is now $14.99 per month, a 25% increase.

Financing

They left their jobs at Boston Market. Then the real problems started

 By Jonathan Maze on Mar. 15, 2024

Longtime former employees exited the company as stores closed or paychecks stopped showing. But they’ve since been hit with surprise medical bills, and they’ve found themselves unable to file taxes or collect unemployment benefits.

Operations

Shake Smart to grow with investment from NewSpring Franchise

By Lisa Jennings on Mar. 14, 2024

Known for protein shakes, smoothies and more, the 45-unit chain is primarily on college campuses.

Operations

How &Pizza is bringing its edgy mojo back

By Lisa Jennings on Mar. 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

Food

Inside Kernel, where culinary and tech meet in a new fast-casual model

By Patricia Cobe on Mar. 13, 2024

Chipotle founder Steve Ells’ plant-powered concept pairs a chef-driven commissary kitchen with automated onsite prep and a unique brand of hospitality.

Food

Chipotle brings back Chicken al Pastor, answering pleas from fans

By Patricia Cobe on Mar. 11, 2024

The protein generated more requests on social media than any other LTO since its removal from the menu last August.

Operations

El Pollo Loco expects double-digit wage inflation

By Lisa Jennings on Mar. 08, 2024

The California fast-food wage coming next month will force the chain to increase prices, but also look for ways to cut costs across operations.

Financing

Revamped loyalty program drives sales at Potbelly

By Heather Lalley on Mar. 08, 2024

The sandwich chain said its fast-growing digital business is shifting customers away from third-party channels, with loyalty membership growing nearly 90% during the fourth quarter.

Operations

Hype aside, is Panera exempt from California's wage bill?

By Lisa Jennings and Peter Romeo on Mar. 08, 2024

News analysis: The controversy involving Panera Bread franchisee Greg Flynn may be moot, but the exemption baked into the impending fast-food wage remains unexplained.

Operations

Noodles & Company names Drew Madsen CEO, plots menu overhaul

By Lisa Jennings on Mar. 07, 2024

The former Panera Bread president has served on the board and was interim CEO since November. He has launched a return to roots, aiming to embrace an identity as a culinary comfort kitchen.

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