Marketing
Mastering social media's new tools: Snapchat
The original disappearing photo and video app is still hitting hard with teens and young adults.
Operations
Serving up technology
Today’s diners can be as picky about tech tools as they are about their food. Here are some of the technologies that diners say will get them in the door.
While not a completely unfamiliar term, line busting is gaining new currency as handheld devices enable operators to zap orders back to the kitchen from customers queued up at counters and drive-thrus. Part of the time patrons spend standing in line can then be used to prep their orders, moving them through the process more quickly.