Operations
Smokey Bones to trim menu, sharpen service under new president
As COO, Hal Lawlor helped the barbecue chain return to its roots. Now, his target is guest satisfaction. "That elevated expectation is back," he said.
Operations
117 chefs share their secrets to running a successful kitchen and restaurant
Shari Bayer, author of “Chefwise: Life Lessons from Leading Chefs Around the World,” collected insights from the pros and shares their best practical and inspirational advice.