Operations

New restaurant equipment and back-of-the-house technology

By Lisa Jennings on Jul. 24, 2023

David Pisor's newly created Etta Collective has big plans for growth across multiple brands. That means recruiting and retaining top talent. Here's a perk he hopes will motivate people to develop their careers with his restaurant group.

Operations

Chick-fil-A offers up a drive-thru-only restaurant

By Jonathan Maze on Jul. 24, 2023

The chicken sandwich chain is opening a location in Hawaii this week featuring employees walking the line taking orders and payment.

Operations

How should you be compensated for menu development?

By Jonathan Deutsch, Ph.D. on Jul. 21, 2023

Advice Guy: Consultants should clearly state what they're willing to do as part of business development and what would require a paid contract.

Premium

Operations

Restaurant tech companies want to make it easier to be sustainable

By Reyna Estrada on Jul. 20, 2023

When it comes to sustainability in the restaurant industry, simplicity and an emphasis on the bottom line remain key.

Operations

Potbelly founder to build shops in Maryland as franchisee

By Lisa Jennings on Jul. 19, 2023

Bryant Keil, who built a Chicago antique store into a chain of sandwich shops, has signed a 27-unit agreement to operate locations with his son Hampden.

Operations