Chick-fil-A

Financing

Chick-fil-A is taking on Toronto

By Jonathan Maze on Jul. 25, 2018

The fast-growing chicken chain is opening its first franchises outside of the U.S. in Canada in 2019.

Operations

Why Chick-fil-A is getting into the meal kit business

By Jonathan Maze on Jul. 25, 2018

Also on this week’s episode of “A Deeper Dive,” RB revisits some times when executives got their brands into trouble.

Marketing

Chick-fil-A is trying out meal kits

By Jonathan Maze on Jul. 23, 2018

The company will launch Mealtime Kits at 150 locations in Atlanta next month.

Leadership

They said what?: When restaurant execs go rogue

By Peter Romeo on Jul. 20, 2018

John Schnatter is the latest in a long string of restaurant founders and executives to say something their brands deeply regretted. Here’s a look at some of the better-known instances from the past.

Operations

This week’s 4 head-spinning moments: Progress?

By Peter Romeo on Jul. 13, 2018

Some of the sweeping changes affecting restaurants brought smaller but noteworthy quick alterations in recent days. Here's a chance to catch up on Chick-fil-A's new venture, what's happening in delivery, and an important new twist on straw bans.

Operations

Which restaurant chains are winning at cleanliness?

By Heather Lalley on Jul. 05, 2018

Here are the 10 restaurant brands consumers say do the best job of keeping clean.

Food

Chicken is surging, so long as it’s boneless

By Jonathan Maze on Jun. 25, 2018

Concepts that serve chicken without bones have flourished, taking share at a time when the industry has stumbled, says RB’s The Bottom Line.

Leadership

Employees’ favorite restaurant CEO: In-N-Out’s Lynsi Snyder

By Peter Romeo on Jun. 22, 2018

The 36-year-old is one of four restaurant chiefs on Glassdoor.com’s newly published ranking of big-company executives, rated by their approval among subordinates.

Top 500 Chains