Panera Bread

Off-premise separates restaurant sales stars from also-rans

Recent earnings reports show a correlation between positive comp sales and customers eating outside of restaurants, but not all brands are convinced.

Operations

Top restaurant newsmakers of 2017

Count Mother Nature squarely among the parties generating the loudest buzz, along with a hotelier in a new job and a one-time online bookseller.

Many industry savants see service as the area where restaurants can distinguish themselves. Then why are so many trying to cut server-customer interaction?

For a day, we wanted to forget the industry's problems and focus on why restaurants deserve a holiday of their own. Here are three random reasons.

The longtime industry veteran is not done with restaurants yet, including a number of small upstart chains.

The chain vows to remove artificial colors, flavors, sweeteners and preservatives over the next two years, a reflection of the growing distaste consumers are showing for such ingredients.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Chains are ramping up R&D to launch on-trend dishes.

Burger King’s motives for a proposed $11-billion takeover of Tim Hortons have been much discussed. But what would be the motives for Hortons?

The chain says it will be the first national restaurant brand to post calorie and sugar details for its full line of self-serve drinks.

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