Starbucks

Starbucks sued for using too much ice

By Peter Romeo on May 02, 2016

The plaintiff wants $5 million for getting fewer ounces than she was promised.

Howard Schultz endorses Clinton for president

By Restaurant Business Staff on Sep. 07, 2016

After some speculation last year that he might make a run for the White House, Starbucks' CEO said he supports Hillary Clinton.

Financing

Drive-thru of the future

By Dina Berta on Feb. 07, 2017

We’ve seen the drive-thru of the future and it is easier, faster and friendlier.

Food

Starbucks remakes lunch

By Patricia Cobe on Aug. 15, 2017

Coffee drinkers jam the counters at Starbucks waiting to jump-start their day. But more than half of customers come in after 11 a.m., many looking for something to eat.

Workforce

This week’s 6 head-spinning moments: Surprises. Or not.

By Peter Romeo on Jan. 26, 2018

Unexpected developments abounded in the restaurant business, from a surge in popularity of hurling hatchets to new revelations about how much some restaurants pay.

Operations

Starbucks: Outrage over in-store arrests has not hurt sales

By Heather Lalley on Apr. 27, 2018

The chain’s CEO says he is committed to preventing further racial-bias incidents with changes to processes, training and culture.

Eating your way through Denver

By Restaurant Business Staff on Jan. 10, 2006

Admittedly, Denver has taken it’s time finding solid footing within the culinary community. Yet this vibrant metropolis has managed to attract more than a handful of good chefs and restaurateurs.

The week in ideas, August 5, 2011

By Restaurant Business Staff on Aug. 05, 2011

Diversified protects whistleblowers. Zagats collects some bad names. Hooters goes after fantasy football fans. And we ask, what exactly is going on in Hartford, Connecticut?

An inconvenient milestone

By Sam Smith on May 23, 2013

As this issue was going to press, sobering news came across the wires. The Earth, it seems, has passed a milestone.

Marketing

Applebee’s new marketing strategy: customers’ photos

By Kelly Killian on Jul. 24, 2014

To boost engagement with its “neighborhood” and generate some social media buzz, Applebee’s, the country’s 10th largest chain by sales, will turn over its Instagram feed to its customers for the next 12 months, Adweek reports, relying in a big way (although not solely) on user-generated content—read: free content—to populate the page.

Page 48