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Technology

The latest news and trends in restaurant technology
Technology

Here's proof restaurant tech is still a fright

 By Sara Rush Wirth on Jun. 01, 2016

Despite the hoards of startups promising to remake the restaurant business through technology, not all operators and consumers are dashing to hasten the transformation. Research from the National Restaurant Association paints a sometimes surprising picture of where we are in the adoption process.

Technology

Mobile apps drive drive-thru innovation

 By Dina Berta on Feb. 07, 2017

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Technology

IHOP introduces online ordering platform nationally

By Restaurant Business Staff on Nov. 16, 2017

The new platform is part of the chain’s continuing push into off-premise.

Technology

Trends on the tech floor

By Amanda M. Westbrooks on Jun. 05, 2012

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

Technology

Market your new product

By Amanda M. Westbrooks on Mar. 01, 2013

When Firehouse Subs partnered with King’s Hawaiian to offer the King’s Hawaiian Pork & Slaw sandwich, it was the first time the sweet bread producer had partnered with a restaurant chain. To commemorate the occasion the “Lei Your Love on the Line” video contest was born.

Technology

What’s your recharge plan?

By Peter Romeo on Oct. 22, 2014

Here’s how a few restaurants are providing what could become a common guest amenity: Free phone recharges.

Technology

How tech shaped Starbucks

By Sara Rush Wirth on Sep. 08, 2015

“What you see in Starbucks is constant innovation,” said Howard Behar at this year’s FARE Conference hosted by Winsight and held in Nashville, Tenn.

Technology

Indies aren't sold on tech

By Sara Rush Wirth on Aug. 04, 2016

A recent technology report from the NRA shows that independent operators’ barriers and concerns differ from that of chains, slowing implementation.

Technology

McDonald’s, Wendy’s and more buy into kiosks—here’s why

By Lauren Hallow on Mar. 09, 2017

Restaurant Business breaks down the plans for kiosk implementation at top chains and checks in with other concepts that already use kiosks, including Panera, to see how the technology is working for them.

Technology

TGI Fridays enhances online offerings through Amazon Alexa and Amazon Pay

By Restaurant Business Staff on Nov. 30, 2017

Guests are now able to place an order, pay their bill or make a reservation using just their voice.

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