Continue to Site >>>

consumers

Consumer Trends

America's favorite casual dining chains

 By Jill Failla on Jan. 17, 2017

Most of America’s favorite casual-dining concepts for 2017 are upscale or boast a specialized cuisine—only one is a traditional varied-menu concept.

10 restaurant chains with the loudest consumer buzz

 By Benita Gingerella on Mar. 30, 2017

These are the brands people are talking about most, on and off social media.

Consumer Trends

Customers say they want 'healthy,' but what does that mean?

By Lisa Arnett on Aug. 17, 2017

The answer depends on who you ask.

Consumer Trends

The top 10 chains that satisfy cravings

By Lizzy Freier on Jan. 22, 2018

Customers share which brands have the menu items they most crave and can’t get anywhere else.

This week’s restaurant nightmares: Bad reflexes

By Peter Romeo on Sep. 28, 2016

Catastrophes can bring out the best in people. Unfortunately, they can also bring out the worst in business decisions. Here's the proof.

Consumer Trends

America's favorite quick service chains

By Jill Failla on Jan. 17, 2017

The QSR Plus subsegment continues to be a sweet spot, with chains such as In-N-Out Burger and Culver’s scoring well for made-to-order fare served at a value price.

Operations

13 weirdest customer draws at restaurants

By Kelly Killian on Apr. 12, 2017

See what passes as entertainment at restaurants these days.

Financing

20 top full-service chains in satisfaction and sales

By Restaurant Business Staff on Aug. 23, 2017

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

Operations

Q4 restaurant sales surge, reversing lackluster 2017

By Jonathan Maze on Feb. 09, 2018

The new Technomic Chain Restaurant Index shows 4.4% sales growth in the quarter.

This week’s 6 head-spinning moments

By Peter Romeo on Mar. 06, 2015

Restaurants’ social-media revenge, a $100,000 love slap, edible cups, Starbucks’ real-estate values and other boons for chiropractors.

  • Page 29