consumers

5 seafood menu items to avoid this Lent

By Jill Failla on Jan. 31, 2017

Diners are eating seafood less frequently now than they were two years, according to new Technomic data. Operators may want to reconsider offering these five particular seafood items for Lent as diners’ interest in them declines.

What really drives consumers’ fast-food spending?

By Peter Romeo on May 15, 2017

Comfort and familiarity may be much stronger factors at lunch, while novelty and buzz can be powerful dinner hooks, new information shows.

Consumer Trends

Customers’ most-craved breakfasts

By Lizzy Freier on Oct. 10, 2017

See which 10 chains are meeting consumers’ morning cravings the most.

Consumer Trends

5 chains with the most improved consumer satisfaction

By Heather Lalley on Apr. 20, 2018

Which brands have shown the most progress in consumer satisfaction scores in the last year?

Why you may be giving millennials the creeps

By Sara Rush Wirth on Apr. 06, 2015

Restaurants' new buzz phrase for capturing consumers is one-to-one marketing--using data captured often without the customer's awareness to personalize a pitch. That snooping and profiling doesn't sit well with some patrons, including our Token Millennial.

Consumer Trends

Top 10 most welcoming chains for solo diners—and 5 that still have work to do

By Sara Rush Wirth on Dec. 15, 2016

A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.

Consumer Trends

Drive-thru rules of the road

By Restaurant Business Staff on Feb. 07, 2017

Technomic’s Consumer Brand Metrics program asks consumers to rate their most recent trip to a restaurant and provide an overall rating of their visit.

Operations