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customer service

Reinhart to Acquire Third Distributorship

 By Restaurant Business Staff on Jun. 12, 2006

The deal announced today will close next week, according to Boyd Jordan, coo of Reinhart.Burlington, a $75 million, independent broadliner, will become No. 6...

The Everything Guide to Processing Plastic

 By Restaurant Business Staff on Nov. 01, 2008

From cutting fees to killing fraud. What you need to know.

Plitt Seafood partners with Euro USA

By Restaurant Business Staff on Sep. 09, 2010

(September 8, 2010)—North Elston Seafood Partners (NESP), owners of Plitt Seafood, announced their joint venture project with Euro USA,a company based out...

Top brands on Twitter

By Amanda M. Westbrooks on Mar. 01, 2012

Top brands on Twitter: Starbucks, Subway, McDonald's, Taco Bell and Dunkin' Donuts share their social media strategies.

Consumer Trends

Meal deals may not be obvious, study finds

Aug. 21, 2013

Widespread discounting has conditioned restaurant customers to hunt for deals, but price isn't always what lands the bargain chasers’ business.

How to talk like a cool restaurateur …

By Peter Romeo on Mar. 05, 2014

If the staff yells “Nerd alert!” every time you enter the room, read this now.

Technology

3 new touchpoints for frictionless service

By Kate Leahy on Apr. 16, 2015

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

The magic nickel

By Bill Main on Aug. 22, 2001

Did you know there's only a nickel in profit for every dollar in revenue in the typical restaurant? Here are some ideas about what you can do to control your prime costs.

IFDA Disappointed with Lawmaker's Indecisiveness about 'Service Flexibility' Rules

By Restaurant Business Staff on Mar. 11, 2005

FALLS CHURCH, VA - The International Foodservice Distributors Association (IFDA) expressed its disappointment with a congressman's vacillation over an...

The super-wired restaurant

By Restaurant Business Staff on Oct. 15, 2006

10 hot new high-tech upgrades offer digital age style and function.

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