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News

Financing

Why restaurants will have to rethink price hikes in 2024

 By Jonathan Maze on Nov. 06, 2023

Consumers have been resilient. But they’re also paying more for food than ever before. Operators may need to look beyond price increases next year.

Operations

Starbucks plans to give its workers another raise

 By Jonathan Maze on Nov. 06, 2023

The coffee giant is giving all its workers at least 3% pay raises next year and will let hourly workers accrue vacation time sooner. Also: barista championships.

Operations

Restaurant chains paint rosier picture of labor and staffing

By Lisa Jennings on Nov. 06, 2023

Midway through 3Q earnings, it appears wage inflation is still a challenge, but restaurants are fully staffed, turnover is low and efforts to optimize efficiency are paying off.

Technology

DoorDash warns non-tippers that orders might take longer

By Joe Guszkowski on Nov. 03, 2023

The company said drivers tend to reject orders that don’t include tips, so it’s testing out a reminder for customers.

Operations

Outback sales fall against 'softer backdrop'

By Joe Guszkowski on Nov. 03, 2023

The chain saw a marked slowdown after Labor Day and is planning to ease up on price increases to give consumers a break.

Operations

Potbelly consumers are 'hanging in there,' says CEO

By Lisa Jennings on Nov. 03, 2023

The Chicago-based sandwich chain reported same-store sales up 8%, driven by traffic. That momentum is expected to continue into Q4.

Financing

Wendy's convinces franchisees to open more restaurants

By Jonathan Maze on Nov. 03, 2023

The burger chain said its incentive programs are convincing more operators to build locations, an important goal for a company intent on unit growth.

Leadership

Wild Eggs and Eggs Up Grill name new executives

By Reyna Estrada on Nov. 03, 2023

Executive Summary: A roundup of high-level job changes in the restaurant business includes a new executive for PrimoHoagies.

Financing

Burger King keeps closing weaker restaurants

By Jonathan Maze on Nov. 03, 2023

The burger chain is intent on “cleaning” its asset base, closing weaker stores and remodeling others in a key part of its comeback plan.

Workforce

Restaurant hiring declines in October

By Peter Romeo on Nov. 03, 2023

Eating and drinking places lost about 7,500 jobs in October, according to the federal government, with hiring across all industries decelerating significantly. But the unemployment rate remained at 3.9%.

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