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Operations

New restaurant equipment and back-of-the-house technology
Operations

Next-generation vending hopes to solve your labor woes

 By Reyna Estrada on Oct. 03, 2023

Vending machines aren't just for chips and soda anymore. Here’s a look at why new iterations are making waves in foodservice.

Operations

Federal court orders a Subway franchisee to close or sell their restaurants

 By Jonathan Maze on Oct. 02, 2023

The judge awarded nearly $1 million in back pay and damages to employees of a Bay Area 14-unit Subway operator after finding they issued bad checks, kept tips and violated child labor laws.

Operations

Here's who is building muscle in the healthy fast-casual sector

By Lisa Jennings on Sep. 28, 2023

Sweetgreen, Cava and Salad and Go are part of a new generation of chains looking for the Holy Grail of the restaurant industry: Building a national chain of healthy fast-food restaurants. This is how they're doing it.

Operations

Panera joins ezCater, adding to catering chops

By Joe Guszkowski on Sep. 27, 2023

The bakery-cafe chain is now available on the ezCater app in hundreds of markets as competition for bulk orders heats up.

Operations

Sweetgreen's loyalty program finally includes rewards for in-store orders

By Lisa Jennings on Sep. 26, 2023

The chain's two-tiered Sweetpass loyalty program now allows members to earn and redeem rewards in restaurants, rather than just digital orders.

Operations

How can I avoid double-booking catering gigs?

By Jonathan Deutsch, Ph.D. on Sep. 25, 2023

Advice Guy: Even if your catering proposals have a low conversion rate, it’s a good idea to put a time limit on them and keep track of which proposals went out for each event date.

Operations

Good to Go, the fast-casual incubator supported by the James Beard Foundation, hosts its first concept

By Patricia Cobe on Sep. 22, 2023

Chef Jared Howard won the opportunity to test-launch HoneyBunny Chicken and Biscuits for six months inside NYC’s Market 57 food hall.

Operations

Former Wonder exec named president of Kernel Foods

By Lisa Jennings on Sep. 21, 2023

Chipotle founder Steve Ells' new automated concept Kernel is expected to debut this fall in Manhattan.

Operations

Olive Garden owner says customers are 'resilient' but 'more selective'

By Joe Guszkowski on Sep. 21, 2023

Some are opting for less-expensive wines and entrees, executives said during a wide-ranging earnings call that also touched on student loans, California’s wage bill and Ozempic.

Operations

Taco/Social to debut in LA with seasoned investors from Blaze Pizza, Dog Haus and Gus's BBQ

By Lisa Jennings on Sep. 21, 2023

This is what happens when a great location presents itself and a group of friends, who are also restaurant operators, pool their talents.

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