In-N-Out Burger

McDonald’s create-your-taste kiosks take on NYC

The brand’s customization experiment hits its first major U.S. urban market, offering touches more often seen in the fast-casual realm, such as food delivered to tables on upgraded servingware.

Financing

Cleaning debate: In-house or outsource

Which choice is the right one for an operation? It depends on whom you ask.

Hispanic customers who recently dined out with children younger than 18 years old rated their favorite restaurant chains in a Technomic survey. These are the brands currently winning Hispanic family-dining occasions.

Help! Not just any bodies.

Foodservice suppliers provide a look at products designed to make an operator’s job easier.

Optimism is in the air as we look ahead to 2010, but product and menu developers are proceeding with caution.

Wendy’s, one of the industry’s more active users of Facebook, has just begun a new social media campaign that plays off its just-introduced berry-topped salad.

This week: an inadvertent idea from the Heart Attack Grill. An edible balloon from Alinea. More racist receipts from idiots in our industry. And some disquieting news out of Technomic.

An appetizer is supposed to whet the appetite for the rest of the meal, but these days, these first courses are serving as much more than “starters.” Restaurant customers are making whole meals out of downsized dishes, and many menus are dedicated entirely to tapas, small plates and shareable apps.

Bison promoters like entrepreneur and rancher Ted Turner and restaurant executive George McKerrow Jr., co-founders of the 44-unit casual dining chain, Ted’s Montana Grill, are putting bison in the spotlight. Out to show that bison is a premium protein that tastes great, Ted’s menus specialties such as bison nachos, chili, burgers, short ribs and meatloaf.

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