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Starbucks

Starbucks to co-develop Italian bakery chain

 By Peter Romeo on Jul. 13, 2016

The coffee chain has invested in a Milan-based concept that will also become the exclusive food provider to a Starbucks variation the company intends to unveil next year.

Starbucks to adopt voice recognition ordering

 By Peter Romeo on Dec. 08, 2016

Customers would be able to speak their pickup orders into a phone and be automatically charged.

Cashless continues to draw converts

By Peter Romeo on Apr. 27, 2017

The ranks of restaurants refusing to accept bills and coins is steadily growing, with both one-offs and chain giants testing new ways of speeding service.

Operations

Great ideas? Not these

By Peter Romeo on Nov. 15, 2017

In a magazine issue packed with big ideas, it’s only fitting we pause and salute the real stinkers—the notions that were somehow greenlighted instead of prompting hushed comments about the originator seeming so normal otherwise.

Beverage

Starbucks to debut another outrageous Frappuccino

By Heather Lalley on Mar. 19, 2018

The limited-time Crystal Ball cream-based drink is reportedly peach flavored and topped with candy.

Real Estate: Opportunity knocks

By Restaurant Business Staff on Sep. 01, 2008

The lousy economy could mean good news for chains with cash to expand.

Consumer Trends

Millennials' chain rankings pack some surprises

May 11, 2012

Which restaurant chains are valued most by Millennials for the brands’ social-responsibility efforts? Here’s a hint: Don’t waste a guess on Chipotle or Starbucks.

Why the Oprah/Starbucks brew could revolutionize the business of tea

May 01, 2014

Can Oprah help Starbucks do for tea what it did for coffee?

Dunkin’ Donuts’ customers use twice as much Wi-Fi as Starbucks’

Oct. 02, 2014

A new study finds that Starbucks is the leader in speed of downloads, but Dunkin’ customers are more prone to gobble what they can from the Internet. Tully’s patrons also consume more data than a Starbucks habitual.

Starbucks showcases hot dessert drinks

By Peter Romeo on Feb. 18, 2015

A Tiramisu Latte and a new breakfast sandwich are among the high-end products quietly being rolled out.

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