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Biography

Tom O'Brien

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Tom O'Brien

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Operations

Hardly uniform

According to the NRA, the look of a uniform can play a key role in staff pride and performance, and more restaurant concepts are seeking employee input.

Operations

Strike while the cast iron is hot

Everything old is new again when it comes to the cookware many chefs prefer.

Dispensing profits

Countertop wine storage and dispensing systems deliver extended wine life and more accurate pours. But those benefits can cost anywhere from $1,000 to $6,000

Operations

An eye on spyware

Restaurant surveillance equipment is a given, but how fancy should you get?

Operations

Serving up technology

Today’s diners can be as picky about tech tools as they are about their food. Here are some of the technologies that diners say will get them in the door.

Operations

Gear up for less in 2014

The new crop of food service products helps you run your operation more efficiently and safely … and a surprising number do it without taking a big chunk out of your bottom line. Here are a few new products to help your everyday operations—all for $60 or less.