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BrandInsight
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NCR

NCR

NCR runs the everyday transactions that make your life easier and create exceptional experiences that keep your customers coming back.

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Consumer Trends

Loyalty and the shift from personalization to individualization

Communicating with consumers in today’s marketplace requires more than simple acts of personalization, and instead calls for individualization that reflects the nuances of each customer’s preferences....

Technology

How restaurants can create personal experiences in the digital age

The pandemic has inevitably taken some personal elements out of the typical restaurant experience today.

Operations

What to expect for digital ordering in 2021

After the pandemic’s onset, nationwide lockdowns ushered in a wave of consumers trying digital ordering and off-premise dining in unprecedented volumes.

Operations

How the restaurant industry continues to adapt to the pandemic

This year’s coronavirus pandemic has forced restaurant operators all over to adapt and shift gears—to alter their business strategies to meet the demands of the time.

Technology

Outsourcing IT lays groundwork for great guest experiences

Providing a rewarding experience for customers had already been growing increasingly important for restaurant operators before the pandemic hit.

Technology

Rewards programs in the time of COVID-19: Improving personalization to foster engagement

Restaurants have always had to go the extra mile to win over guests. But in the age of COVID-19—when consumers are dining out and socializing less—it is even more imperative for restaurants to take control of the guest relationship. 

Technology

How to own the customer experience amid the evolution of contactless service

Here are a few ways operators can continue connecting with customers even in a contactless environment.

Financing

NCR Announces Partnership with NYMBUS to Facilitate Loans for Small Businesses

NCR Corporation (NYSE: NCR), a global enterprise technology provider for the banking, retail and hospitality industries, today announced an agreement with NYMBUS to assist small businesses impacted by COVID-19 with accessing Small Business Administration (SBA) Paycheck Protection loans.

Technology

Making Technology Decisions Today. Future-Proofing for Tomorrow.

Consumers today love choice. Whether bidding on hotel rooms, searching low priced flights or shopping to get the best deal, choice is a mainstay today, and it’s something we’ve come to expect.

Technology

Thinking mobile? Top 5 benefits of using handheld devices in your operations

Handheld devices are becoming more popular, and many operators are turning to them due to the proven benefits they offer the restaurant, staff and guests.