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BrandInsight
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Technology

Focus on the digital experience to meet consumer demand

This past year has been devastating for many in the foodservice industry, but it has also been transformational in its acceleration of technology trends that will redefine restaurant operations forever.

Technology

Drive-Thru Technology Spurred on By COVID-19 Reached New Heights

Over the last year, restaurants have invested significantly in their online, mobile and drive-through capabilities as they embrace off-premise dining trends accelerated by the COVID-19 pandemic.

With the rise of takeout and delivery orders at the onset of the COVID-19 pandemic last year, many existing restaurants—as well as new brands—pivoted to an off-premise-only model of business.