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Operations

New restaurant equipment and back-of-the-house technology
Operations

IHOP adds AI capabilities to online ordering

 By Peter Romeo on Aug. 24, 2023

The family chain said the system will spotlight options that align with a user's demonstrated preferences on variables like spiciness and price.

Operations

How a new Margaritaville transformed foodservice at a Louisiana campground in mere months

 By Patricia Cobe on Aug. 24, 2023

GM Amanda Skelly oversaw the conversion of Cajun Palms into the popular eatertainment complex, complete with four themed food and beverage venues.

Operations

EEOC alleges sexual harassment at Bouchon Las Vegas

By Lisa Jennings on Aug. 24, 2023

The federal agency says both male and female workers for the Thomas Keller Restaurant Group concept were harassed since at least 2018. Some who complained also faced retaliation.

Operations

Salad concept Green District files Chapter 11 bankruptcy

By Lisa Jennings on Aug. 24, 2023

The fast-casual chain was born in Kentucky and had big plans for franchise expansion before rising interest rates put a damper on growth, the company said.

Operations

Pickleball-themed Camp Pickle has unlocked $200M for growth

By Lisa Jennings on Aug. 24, 2023

The concept from Punch Bowl Social founder Robert Thompson isn't scheduled to debut until next year, but it has attracted some powerful investors from both the restaurant and the pickleball world.

Operations

Etta Collective confirms 10 layoffs, including an equity partner

By Lisa Jennings on Aug. 23, 2023

Beverage director and partner Micah Melton is among the cuts from the multi-concept group that has big plans for growth with the concepts Etta, Sophie's and more. In addition, executive chef Dan Perretta has quit.

Operations

Delaware bans polystyrene food containers, automatic giveaway of plastic straws

By Peter Romeo on Aug. 23, 2023

The state becomes the eleventh in the nation to outlaw the material. The law signed Tuesday takes effect July 1, 2025.

Operations

Sensory-friendly dining hour promotes inclusivity at Prairie Grass Cafe

By Patricia Cobe on Aug. 23, 2023

Late on Saturday afternoons, the restaurant welcomes guests with autism, input disorders, noise sensitivities and other disabilities by providing a crowd-free, comfortable space.

Operations

Veggie Grill has closed 12 restaurants in 'right sizing' of portfolio

By Lisa Jennings on Aug. 22, 2023

The remaining 17 units will focus on revitalization and menu innovation. CEO and co-founder T.K. Pillan said the plant-based movement has been "over-hyped" and is now becoming "normalized."

Operations

What can Bloomin' Brands expect from disgruntled shareholder Starboard Value?

By Peter Romeo on Aug. 22, 2023

Restaurant Rewind: There could be a preview in the pressure Starboard put on Bloomin' arch-rival Darden Restaurants nine years ago.

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