Jack in the Box

Operations

Jack in the Box launches delivery

The chain is giving away burgers this week as part of the service’s introduction at 1,000 locations.

Consumer Trends

How chains are connecting with consumers

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

The Equal Employment Opportunity Commission is suing Jack In the Box for allegedly refusing to hire a deaf applicant, according to a report in the Houston Chronicle.

Bad financial results have restaurant chain executives citing all kinds of factors for their top- and bottom-line difficulties, from an unexciting football season to high legal fees. Do they have a case? It depends.

What’s your distributor done for you lately? If nothing comes to mind besides dropping off cases at the back door, maybe it’s time to start asking some questions.

Consumers say these restaurant chains provide the best guest pampering.

If there’s one person who really wants you to succeed, it’s your DSR. With the average rep visiting 15 to 20 operations each week, they see and hear it all in your marketplace. We asked DSR's what advice they’re offering customers facing soaring food costs and declining customer counts.

In September, the chain took on McDonald’s by launching an all-day “Brunchfast” menu

Think your job is less than secure? Try being a fast-food mascot.Ronald McDonald Threat: A group of healthcare professionals—including the American Academy...

The Thomas Edison of our time has no lock on technological breakthroughs. Check out the leaps that were clocked this week alone in the restaurant business. Hearing footsteps, Elon?

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