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Food

For First Watch, a year has 5 seasons—and that adds up to a killer LTO strategy

VP of culinary Shane Schaibly reworked the restaurant chain’s R&D process and menu launch schedule, building sales and guest anticipation.

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Financing

A tweet comes between Grubhub and McDonald's franchisees

The Bottom Line: The fast-food burger chain’s former top U.S. corporate relations officer said, “cry me a river” in a now-deleted tweet about McDonald’s franchisees. It didn’t go over well, either with them or his new employer, Grubhub.

Food

Burger King borrows preps from fine dining to innovate the menu

The burger chain’s new culinary focus reflects head chef Chad Brauze’s experience and passion gained in Michelin-starred restaurants.

Financing

Why the 2021 restaurant buying spree may come back to haunt some operators

The Bottom Line: Franchisees in particular jumped at the chance to scoop up restaurants in 2021, often paying sky-high multiples in the process. And then inflation hit.