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Operations

With pandemic innovations in place, hotels are ready for a restart

After rethinking service, space and menus over the last year, some operational changes are becoming permanent in hotels big and small.

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Financing

Why Domino’s says its company locations are too profitable

The pizza delivery chain says it has lower labor costs within in its restaurants than it would like, which is hurting service, says RB’s The Bottom Line.

Financing

More companies are turning to franchising for growth

As demand for franchises increases, companies see potential in the business model to speed development.

Financing

At Togo’s, a new operating model brings new prospects for growth

The sandwich chain, which had long struggled with a need to close units, is poised to add the most locations in years after a shift to a new, faster service model.