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Operations

Pivot, pivot, pivot: How top independents made it through 2020

Leading independent restaurant operators share lessons, tips, and strategies they used to survive the industry’s worst year on record.

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Financing

A pair of former hedge funders find success operating Wendy’s restaurants

The Bottom Line: Aneil Lala and Neal Wadhwa left the hedge fund world to become franchisees. They quickly found that humanity can yield financial results.

Operations

Restaurants may finally be ready for dynamic pricing

As more operations digitize, instant updates to menu prices are becoming possible for the first time. That could help restaurants ease inflation and drive traffic. But will customers be on board?

Food

CPK breaks into new menu territory with its California-style burger

It took an internal mind shift, plus the addition of griddles and a couple of SKUs, for Chef Brian Sullivan to perfectly execute the new West Coast Burger.