The coffee business was dealt a tough hand in 2020 as consumers stopped commuting and getting coffee on their way to work. But they've since recovered quickly as diners adjusted.
| 2021 Rank | Chain Name | 2020 US Sales ($000,000) | 2020 US Units |
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The Bottom Line: Some brands went too far in their bid to cater to takeout customers. Consumers still want great in-store experiences, even if they don’t always use them.
The Bottom Line: A pair of firms are reportedly making a play for Papa Johns, and Bojangles is apparently on the market again. Buyers appear eager to take on certain types of restaurant chains.
Behind the Menu: Millers All Day repurposed leftover breakfast waffles into croutons to create a new signature—the Chicken and Waffle Salad. It’s a unique spin on Southern comfort.