Operations

These are the biggest coffee chains in the U.S.

A look at the coffee sector, which had a difficult 2020, according to the Technomic Top 500 Chain Restaurant Report.
coffee chains Technomic
Photograph: Shutterstock

The coffee business was dealt a tough hand in 2020 as consumers stopped commuting and getting coffee on their way to work. But they've since recovered quickly as diners adjusted. 

2021 RankChain Name2020 US Sales ($000,000)2020 US Units
Source: Technomic's Top 500 Chain Restaurant Report; *Technomic estimate

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Financing

Starbucks, and a lot of other brands, leaned too far into takeout

The Bottom Line: Some brands went too far in their bid to cater to takeout customers. Consumers still want great in-store experiences, even if they don’t always use them.

Financing

The market for restaurant chains is heating up

The Bottom Line: A pair of firms are reportedly making a play for Papa Johns, and Bojangles is apparently on the market again. Buyers appear eager to take on certain types of restaurant chains.

Food

An eye on food waste inspires a chicken salad that becomes a best seller

Behind the Menu: Millers All Day repurposed leftover breakfast waffles into croutons to create a new signature—the Chicken and Waffle Salad. It’s a unique spin on Southern comfort.

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