Special Reports

Kitchen equipment that advanced the industry

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Traffic is still down significantly at the family-dining chain, but it is beginning to improve, and customers are giving the chain higher marks on food and service.

It started with Chili’s and those viral cheese pulls. Now other casual-dining chains are cashing in on the allure of ooey, gooey cheese.

AI is now part of the team at Krispy Kreme, Freddy’s, Taco John’s and Nekter, and the applications are as diverse as the brands themselves.

The beverage chain’s “walk-thru” shop near the University of Southern California campus could demonstrate its ability to work in more urban markets. That could change the chain’s growth potential.