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Consumer Trends

Breaking down the third-party delivery customer

 By Sara Rush Wirth on Dec. 10, 2017

Here's who they are and what they expect.

Consumer Trends

Consumers say 3rd-party deliverers have their number

 By Peter Romeo on May 05, 2016

The public has fallen head over heels for the new on-demand delivery options, a new Technomic study finds.

Consumer Trends

Gen Z’s Favorite Chains

By Jill Failla on Jan. 17, 2017

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

This week’s 5 head-spinning moments: Stunners, good and not so much

By Peter Romeo on Aug. 12, 2016

Chiropractors should be exchanging high-fives after reaping a business windfall this week from head-snapping developments in the restaurant business. Here’s a review of the standout neck strainers.

Consumer Trends

America's favorite midscale chains

By Jill Failla on Jan. 17, 2017

Although trendy new breakfast-and-lunch-only eateries continue to pop up, they’ve yet to top legacy brands for consumers’ overall favorite family-style restaurants.

Consumer Trends

3 trendlettes to watch for April

By Benita Gingerella on Apr. 03, 2017

Springtime signals changes in the industry for operators.

Consumer Trends

Who cares the most about healthy options?

By Lisa Arnett on Aug. 21, 2017

Check out which limited-service customers are prioritizing health.

Consumer Trends

What's most likely to spur consumer cravings?

By Lizzy Freier on Jan. 25, 2018

Cooking demos and on-premise ads aren’t doing it for most diners, but these five things are.

Consumer Trends

56 million served

By Kelly Killian on May 15, 2014

Winning means looking at what drives Hispanic consumers’ buying decisions. According to research by Univision, at QSRs, here's what Hispanic diners are looking for.

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