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Casual Dining

Workforce

How restaurants retain staff during a temporary closure

 By Alaina Lancaster on Oct. 04, 2017

When operators close their doors after a fire, flood or other disasters, they can lose more than just money.

Marketing

Winning the internet: how to improve your search rankings

 By Amanda M. Westbrooks on Feb. 02, 2015

While there’s no one-size-fits-all approach, making sure your online information is updated and accurate can go a long way toward ensuring customers can find you. With that in mind, here are four tips for search engine optimization (or SEO) operators can use to improve their rankings.

Financing

Z’Tejas files for bankruptcy for 2nd time in 2 years

By Heather Lalley on Oct. 31, 2017

Z’Tejas Southwestern Grill has filed for Chapter 11 bankruptcy protection for the second time since 2015 and shuttered four units.

Financing

A test for no-tip policies

By Sara Rush Wirth on Feb. 25, 2015

Asked to name the restaurant trend of 2015 by Tasting Table, chefs Nick Balla and Cortney Burns of Bar Tartine in San Francisco predicted a move away from tipping. But instead of pointing out unfairness or discrimination as the catalyst, they cited a different motivation: restaurateurs’ desire to find alternative methods of compensation.

Food

The 10 most alluring LTOs in November

By Lizzy Freier on Nov. 30, 2017

Consumers reveal which chain limited-time offers they are most likely to purchase based on name and description.

Millennial staffers won’t pick up the phone

By Sara Rush Wirth on Mar. 17, 2015

The talk of the WFF this year was dealing with millennial employees, a generation raised on cell phones. But you may want to rethink that method of communicating.

Workforce

3 ways top-performing restaurant chains retain general managers

By Alaina Lancaster on Dec. 22, 2017

Chains with winning sales numbers do these three things for their GMs.

The flaw in ‘frictionless’

By Kelly Killian on Apr. 16, 2015

As a consumer, and more specifically as a busy working mom, I don’t dislike the idea of being able to order food ahead, run in, grab it and be on my way.

Go kid krazy!

By Bill Main on Jul. 01, 1999

Kids influence where their parents dine out at least 50% of the time in the casual dining segment.

Financing

Tax reform has a downside for Chili’s parent

By Peter Romeo on Jan. 30, 2018

Deferred taxes have a lower value for Brinker International under revised federal rates, cutting into the casual-dining company's profits.

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