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Restaurant Business

Featured News

Starbucks wants a union vote expanded to 20 locations

The coffee giant wants all 450 employees in its Buffalo, N.Y., market to have a say on whether they'll be represented by the Service Employees International Union. A yea vote would mark a milestone in organizing chain restaurants.

Financing

Why Dutch Bros believes going public makes it a better company

Wall Street gave the drive-thru coffee chain an enthusiastic reception on Wednesday. Company executives believe that will help them even more, says RB’s The Bottom Line.

Food

Consumers rank their favorite tacos

These 10 chains serve the most craveable tacos, according to Technomic consumer data.

Recent Stories

Exclusive Content

Leadership

A look at Dan Cathy’s incredible tenure at Chick-fil-A

The chain’s soon-to-be-former CEO stumbled into a gay marriage controversy that sticks with the chain to this day, but RB’s The Bottom Line says its devotion to culture and service has been the key to its remarkable growth.

Technology

Robots could be food delivery’s best hope

If the many bots currently in test can prove themselves, restaurants say they're ready and willing to deploy them.

Financing

Restaurants are still playing catchup on technology

The robots and loyalty programs that took center stage at FSTEC have been in place in other industries for some time, says RB’s the Bottom Line.

Recent Stories

Labor experts believe the effort to organize the chain's employees in Buffalo is an example of a new type of activism that could spread to other operations large and small.

The robots and loyalty programs that took center stage at FSTEC have been in place in other industries for some time, says RB’s the Bottom Line.

His son Andrew Truett Cathy will take over as the chicken chain’s third chief executive on Nov. 1, following a transition.

Podcasts

A Deeper Dive

"A Deeper Dive” is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today, hosted by Editor-in-Chief Jonathan Maze.

Buzzworthy Brands

Host Heather Lalley, Senior editor at RB, talks with the founders and CEOs of emerging brands to discuss their opportunities, challenges and strategic innovations. Look for a new episode released every other Tuesday.

Menu Feed

“Menu Feed” is a biweekly podcast hosted by Senior Editor Patricia Cobe that delves into menu development and food and drink trends through lively conversations with chefs and operators.

Restaurant Business
Special Reports

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Restaurant Business

The fast-food chain is the latest to introduce a rewards effort as one-to-one marketing takes hold at restaurants.

As the service becomes a deeply ingrained consumer habit, restaurants are learning to adapt rather than resist.

The fast casual is rolling out a coffee subscription at its New York City and Washington D.C. locations, following a successful test in its U.K. units.

Consumers loved the idea of quesadilla-taco mashup, but it took some behind-the-scenes work to overcome operational challenges.

The fast-casual gourmet hot dog concept said it needed to focus on convenience to accommodate changing customer behavior coming out of the pandemic.

Yum Brands wants its concepts to grow individually, meaning it likely won’t expand the pizza chain’s delivery to its other concepts, at least for now.