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Restaurant Business

Featured News

One small barbecue chain is doing the unthinkable: Lowering prices

Mighty Quinn’s dropped the price tag on its two most-popular menu items by about 9% after its protein costs went down, saying it wanted to pass the deflation on to diners.

Financing

The restaurant industry is splitting in two

The Bottom Line: The business is increasingly bifurcating. Fast-food restaurants are focused on speed and production. But demand for experiential dining remains high. Those in between may struggle.

Workforce

How rising costs and more tech could impact culinary schools

Attendees at an annual gathering of foodservice educators saw how industry changes might trickle down to their curriculums.

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Exclusive Content

Financing

Franchisee unrest grows as McDonald’s changes its rules

A group representing Black franchisees voted “no confidence” in CEO Chris Kempczinski. Other groups could take similar steps amid anger over new renewal standards. “An absolute declaration of war on owners," one operator said.

Food

Cracker Barrel sheds 'old country store' image for a hipper vibe with menu upgrades

In a push to expand its customer base and increase check averages, the chain is focusing on breakfast customization, plant-based choices and on-trend menu items.

Food

A wealth of new menu items entices diners over the Fourth of July holiday weekend

Taste Tracker: Chicken in new guises at BWW, Slim Chickens and Toppers; Mooyah, Auntie Anne’s and Smashburger shake it up; refreshing thirst-quenchers for Starbucks, Dunkin’ and Charleys; and everything from cocktails to concretes to cookies make their debut.

Recent Stories

Lunchbox Essential allows small operators to create their own online ordering site, extending the company’s reach into the indie market.

The burrito chain once again teams up with athletes for limited-time digital menu offerings and video content, adding the training meals of Rose Lavelle and Sophia Smith.

A group representing Black franchisees voted “no confidence” in CEO Chris Kempczinski. Other groups could take similar steps amid anger over new renewal standards. “An absolute declaration of war on owners," one operator said.

Podcasts

A Deeper Dive

"A Deeper Dive” is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today, hosted by Editor-in-Chief Jonathan Maze.

Working Lunch

"Working Lunch" is a weekly podcast from Align Public Strategies devoted to explaining the so what and now what about key issues impacting the restaurant and retail industries.

Menu Feed

“Menu Feed” is a biweekly podcast hosted by Senior Editor Patricia Cobe that delves into menu development and food and drink trends through lively conversations with chefs and operators.

Restaurant Rewind

“Restaurant Rewind" is a weekly podcast hosted by Editor-at-Large Peter Romeo as he looks at the people, concepts and trends that helped create the restaurant industry as we know it today.

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Restaurant Business

The chicken sandwich chain remained consumers’ most-preferred restaurant chain, according to the American Customer Satisfaction Index. But their desire for fast food is waning.

He'll take over responsibility for the Pennsylvania Restaurant & Lodging Association on July 25 to succeed John Longstreet, who retires at the end of the month.

The new technology has also allowed the chain to reallocate cashiers to the dining room.

The salad chain, which did away with its loyalty program last year, said it hopes its new Rewards and Challenges program will boost customer frequency.

Depending on when a replacement is hired, though, it could be many months before Lozano leaves the 481-unit chicken chain.

Attendees at an annual gathering of foodservice educators saw how industry changes might trickle down to their curriculums.