Photograph courtesy of Firehouse Subs
Consumer favorite Firehouse Subs scored particularly well in the service and convenience categories. Firehouse has taken steps recently to make its kitchens more efficient and its food more delivery-friendly.
| Sandwich | Service & Hospitality | Unit Appearance & Ambiance | Food & Beverage | Convenience & Takeout | Value | Overall Score |
|---|---|---|---|---|---|---|
| Firehouse Subs | 71.2% | 59.0% | 61.3% | 65.3% | 52.0% | 60.7% |
| Newk's Eatery | 69.2% | 59.5% | 60.3% | 65.2% | 51.9% | 60.2% |
| McAlister's Deli | 67.0% | 54.6% | 57.9% | 60.6% | 45.7% | 56.4% |
Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.