Consumer Trends

America's favorite sandwich chains

Firehouse Subs scored particularly well in the service and convenience categories.
firehouse subs
Photograph courtesy of Firehouse Subs

Consumer favorite Firehouse Subs scored particularly well in the service and convenience categories. Firehouse has taken steps recently to make its kitchens more efficient and its food more delivery-friendly.

SandwichService & HospitalityUnit Appearance & AmbianceFood & BeverageConvenience & TakeoutValueOverall Score
Firehouse Subs71.2%59.0%61.3%65.3%52.0%60.7%
Newk's Eatery69.2%59.5%60.3%65.2%51.9%60.2%
McAlister's Deli67.0%54.6%57.9%60.6%45.7%56.4%

Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.

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