Consumer Trends

America's favorite steak chains

The top chains stood out with service and hospitality in particular.
Flemings steak
Photograph courtesy of Flemings

Despite struggles in the full-service segment, top steak chains Fleming's Prime and Ruth's Chris managed to stand out by offering top-notch service and hospitality. 

SteakService & HospitalityUnit Appearance & AmbianceFood & BeverageConvenience & TakeoutValueOverall Score
Fleming's Prime Steakhouse72.2%67.0%61.1%59.6%50.5%62.0%
Ruth's Chris Steak House75.1%65.9%60.4%58.7%46.5%61.1%
The Capital Grille69.5%60.6%54.3%54.7%46.7%56.3%

Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.

Learn more about America's Favorite Chains.

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