Can casual chains hold onto their off-premise gains?
Darden Restaurants, the segment's biggest player, doesn’t have the answer, but CEO Gene Lee admits his first assessment was off-target.Photo courtesy of Darden Restaurants
Restaurant Business Exclusive Content
Financing
McDonald’s steps out of the political shadows
The Bottom Line: The burger giant traditionally lets others do all the talking on major political issues. But more recently it has made its voice heard on topics like California's business climate or crime in Chicago.
Food
Chickenhawk breaks out of the chicken sandwich rut with a 2.0 model
Popeyes success with its chicken sandwich started a deluge on menus, but this new fast casual is putting some different ideas between the buns.
Operations
Hilton’s quest to create hotel dining destinations
Global head of food and beverage Adam Crocini shares highlights of what’s coming for the hotel giant’s Conrad, Waldorf Astoria and other brands.