Consumer Trends

Live fast, die young

History is littered with chains and menu subsegments that grew too quickly and then crashed and burned. Some have learned from their overzealous expansion (Boston Market, Krispy Kreme). And some have not (think froyo and cupcakes). 

It’s not just restaurants. A few years ago, the Kauffman Foundation studied the brands that were on Inc. magazine’s list of fastest-growing companies five to eight years prior. About two-thirds of them had gone out of business, downsized or been sold in an unfavorable deal. Yet we keep writing about these fast growers in magazines and celebrating them with awards.

Why? Because fireworks, even metaphorical ones, are awesome. It’s fascinating to ID a chain or idea that came out of nowhere and is suddenly everywhere, and then watch as competitors pop up and fight for territory. Many of them fizzle out. But there’s often that one chain left standing because it’s done its homework on the market and its consumers, created a product with enduring appeal, tapped experienced leaders and managed solid unit economics.

Our cover story in the Q4/2017 issue of Fast (a magazine from the editors of Restaurant Business and Technomic), private-equity investors tell what they’re looking for in a chain. Some of them may seek fireworks; to get in early and sell before the explosion. But most want a longer-term investment—the ones that are still standing. 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners